Philadelphia Rapid Transit

Terms & Conditions

  • Minimum Order - $100 minimum on all orders. Orders under $100 will be assessed a $10 service charge.
  • Custom Orders - All custom embroidery or silk screen orders require a 50% deposit before the order will be put into production. Minimum quantity of 72pcs on all custom orders.
  • Sample Policy - a $5.00 charge is added to each sample order and is deducted from the first order for this sample style.
    • Most orders are shipped assorted. We cannot guarantee to ship specifically ordered colors, but we do try to satisfy each and every one of our customers' requests.
    • Sample kits are available for additional cost and include sales incentives.
  • Delivery - Most orders are shipped within 48 hours. Special order delivery is determined by merchandise. All orders are FOB Pennsauken, New Jersey
  • Credit - We accept payments through VISA, MasterCard, American Express and prepayments. Call our offices for credit information concerning payments. Our credit options can be tailored to your individual company.
  • Damages/Returns - An authorization for return must be given by Customer Service and must be included with the return, or the carton will be refused. In some cases, a 20% re-stocking fee will be charged. Claims must be made within 7 days after receipt of merchandise, as stated also on our invoice. The Department of Health does not allow us to accept any merchandise that has been worn.
  • Order Cancellations
    • All orders cancelled after receipt of deposit are subject to a 20% processing fee + expenses.
    • All orders cancelled after goods are shipped are subject to a 20% re-stocking fee + expenses.